Learning From Social Media Losers
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People do the darndest things. Can we learn from those that abuse social media or simply haven't a clue? Yes. To clarify some points. In the Learning From Winners section, we are highlighting specific people who deserve recognition for how they use social media, and we identify them by name. That's because these are people you WANT to learn from, and it's a good idea to connect with them In this "losers" section, after long hard thought, I've decided NOT to identify the people being profiled. Our purpose is not to excoriate or encourage them to change what they do, because they aren't really losers in the sense that they are poor human beings. They just don't use social media well, and we can learn from their mistakes. There is no advantage to identify them and dissect them publicly. Second point is that the "losers" we profile may, in fact, be making money, at least for now. We don't know. They are included here for learning reasons, because success doesn not always been what you earn today. When you take shortcuts or do things that violate the original spirit of social media, your future gets bleaker.
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If that chains of thinking is accurate, then when you post something that you haven't read, and that "something" is poor quality, then you damage YOUR reputation. Here's a case in point. Someone who calls himself "expert in service" posted the following on twitter:
I understand that Mr. ExpertInService found something in the article that he found valuable. That's not the quibble. If you look at the article itself you should immediately begin asking questions. First, the article lacks any indication of authorship. That's often an indicator that the article has been "scraped" or pirated without permission. Second, there's no effort to corroborate the "facts" in the article, or to justify the title?
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If it's true that credibility and trust constitute major forms of social capital for businesses, then it follows that credibility and trust might be affected by what you post, of course, but also what you share. In the absence of any caveats, when you retweet or share, the assumption is that you feel the article/media is of value. That's probably a poor assumption, but that's how people look at it.
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