Giving The Business to Social Media - The Book - Window On Social Media

In the beginning of personal computers was the Altair computer, made available through mail order starting in 1975.

In 1977 Apple made available the Apple ][ (pronounced Apple Two), one of the first mass produced computers available for the more average people, although most average people would not initially have the patience of ability to make productive use of it.

There were other computers released around that time, including the line from Commodore, Commodore PET (1977) The VIC-20 (1980), the Commodore 64 (1982), and the Commodore 128 (1985)

In the 70’s modems (piece of hardware) were created to allow computers to connect to each other via regular phone lines.. The early versions involved placing the phone handset physically in a cradle designed for it, which in turn was connected to the phone system.

Finally, at least for our purposes, smart modems were developed in the 80’s, again to fulfill the goal of connecting ONE computer to ANOTHER computer.

What resulted was the first uses of tools that today we call social medi a tools. In those days there wasn’t an awful lot you could do with computers, and even less you could do via connecting one to the other. The one use that sprung up was to allow people to communicate one to many, and to have dialogues online.

The name for the software that allowed this was “bulletin board software”. A person could call up and see what others had written on the bulletin board system, reply, and in some instances exchange software (often illegally). Systems were generally limited to one person connecting at any one time, so if someone was already connected everyone else calling would simply receive a busy signal.

In that era long distance phone calls were much more expensive, so initially bulletin board systems were local in nature, and in fact it was fairly common for people to get together every month or so, based on their involvement on a local bulletin board. So, some 30 years ago, people (including myself) were doing what today would be called “tweetups”.

The next step in evolution was linking together all this stand alone bulletin board systems so that one in Montreal could communicate (send and receive its messages) to one in Dallas. Networks were born, primitive but actually incredibly innovative for the time. By building a web of sites, it became possible by sending content in hops to actually reduce many long distance charges to zero.

Thus was born the first computer based “social media” networks that allowed communication from one to many, and many to many.

Ponder this. Most of the social media experts today were either not born then, or have almost no knowledge of these early systems. In itself that’s not a terribly profound piece of information, except that those of us who participated in social media 30 years ago are way beyond the point of considering it to be a cool toy that everyone needs to use. For the first years it was indeed, “way cool”, but for veterans, it social media’s value is determined by whether it can actually help us achieve our goals. For the more recent savants, the perspective tends to be different — “we have this cool toy so how can we use it for something useful”.

Social media was not “invented” by the current crop of gurus.

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MicroThoughts

Best Practices In Social Media? Fergetabatit

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MicroThoughts

Most regular people don't have the time or inclination to read post after post, article after article telling us how to use social media to accomplish business goals. As a result most don't realize how poor and conflicting the advice is. For example, did you know that the key top business success in social media is content (how old fashioned)? No, wait. The next post on the same site says the key is relationship building one by one, while old Guy whatshisname says "No, no, it's all about the follower numbers, forget quality or relationships -- automate."

Is this significant? All the contradictions? You tell us. Who do you listen to? Is there any point to talking about best practices? Worse, could it be that they're all making things up?

 

Myth of Consumer Empowerment

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When you see someone expounding on how social media is empowering the consumer or shifting the power balance, you can be sure that the person understands NOTHING about power and influence. It's illusion based on false idea of how things change via use of power. Individuals have no more power than they ever had to affect things, and collectives (groups) only have power if they can be made to act in concert in the real, not virtual world.  

It's Not WHAT is said, but WHO Says it

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Watching hundreds of retwitterations of Godin/Solis every day, and what strikes me is that a lot of the quotes people resend are lacking in thought, insight or are incorrect. NO thought on part of readers, just blind clone - new social dittohead behavior. Not to say these fellows don't say good stuff, but just that they could be completely wrong, and everyone would still applaud.  

Sex and social media

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You probably don't believe that sitting at a computer "having sex" with someone sitting at his/her computer is as good as face-to-face...er...engagement. So why would you believe that customer service that involves one person at one computer and another at another computer is as good as two people actually engaging in person? Both mediated sex and mediated communication are not the same as the non-virtual ones.

 

Media:

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Mediated communication refers to any communication between two people that has, as the carrier of the message, a technology (ie. computer, social media platform software). The more technologies and pieces that mediate communication between two people, the more distortion will occur as a result. Also the more complex the mediating technologies, the more chance of distortion.

 

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